While we are still in the midst of this storm and crippling pandemic, there are most assuredly blue skies ahead. As we gradually emerge from our shelters and allow a phased resumption of commerce, COVID-19 will leave an indelible psychological and emotional imprint of loss, grief and uncertainty. It seems to be universally accepted that we will not simply be able to rewind and recapture pre-2020 business momentum.
It is naïve to think that this is a “once-in-a-century” phenomenon in an increasingly connected world. Treat this global pandemic as a fluke at our own peril.
As business leaders, we can choose our approach –simply accept new paradigms and react compliantly or grab the bull by the horns and make our own, informed course corrections. What is catastrophic in the eyes of some, from a slightly different perspective represents a “tough mudder”, Spartan race obstacle course for others. Many of our colleagues and business partners recognize that the latter is the only viable option, and are already rethinking tomorrow.
Degrees of both readiness and vulnerability vary wildly across industry sectors and from enterprise to enterprise. It is no coincidence that our clients were better prepared than so many businesses to weather this storm. By embracing Digital Transformation and making incremental investments in response to the evolution of a distributed economy, forward thinking companies have been better equipped to support employee productivity, engage their customers, and continue effective if modified operations.
As citizens, our empathy for those displaced is reflected in our commitments to our neighbors and communities in macroeconomic recovery. As technologists, we are working diligently to carry forward the momentum of the last decade — developing, implementing, and integrating digital solutions that can ensure business continuity and service delivery even in the face of unforgiving disruption.
We can ensure a more resilient future by partnering with enterprises at any stage along their Digital Transformation journey. This series will focus on specific elements of IT Modernization that deliver Rapid ROI, impactful business outcomes and operational readiness for extreme scenarios.
Subsequent articles will cover how thoughtful integration of hyper-contemporary technologies like hybrid cloud management, intelligent automation, digital experience management, AIOps, IoT and robust IT service management can elevate operational performance and enhance mission readiness.
We’ve all been clobbered and leveled. We can either lay there on the canvas and get counted out, or drag ourselves upright and forge a new plan.
Come up swingin’. Let’s get back in the ring, assume a fighter’s stance, and rebuild — together.